Printers occasionally go offline, causing inconvenience for users. In this guide, we'll walk you through the steps to change your printer from offline to online on macOS, Windows 10, and Windows 11.
Changing Printer Status on macOS:
- Open System Preferences: Click on the Apple logo and select "System Preferences."
- Access Printers & Scanners: Locate and click on the "Printers & Scanners" icon.
- Select Your Printer: Choose your printer from the list on the left.
- Check Printer Status: Look for an option indicating the printer is offline.
- Resume or Online Button: If available, click on the "Resume" or "Online" button to bring the printer back online.
- Restart Printer and Mac: Turn off the printer, wait, and then turn it back on. Restart your Mac.
- Check Cables and Connections: Ensure USB or Ethernet cables are securely connected.
- Reinstall Printer (if needed): Remove and re-add the printer in Printers & Scanners preferences.
- Update Printer Drivers: Visit the manufacturer's website for the latest drivers.
- Reset Printing System (if needed): Right-click in Printers & Scanners and select "Reset printing system."
Changing Printer Status on Windows 10:
- Open Settings: Click on the Start menu and select "Settings."
- Go to Devices: In Settings, navigate to "Devices."
- Access Printers & Scanners: Click on the "Printers & Scanners" tab.
- Select Your Printer: Choose your printer and click "Open queue."
- Check Printer Status: Ensure the printer status is not set to "Use Printer Offline."
- Resume Printing: If the option is available, click on "Resume Printing."
- Restart Printer and PC: Turn off the printer, wait, and then turn it back on. Restart your PC.
- Check Cables and Connections: Confirm cables are securely connected.
Changing Printer Status on Windows 11:
- Open Settings: Click on the Start menu and select the gear icon for "Settings."
- Go to Devices: In Settings, navigate to "Devices."
- Access Printers & Scanners: Click on the "Printers & Scanners" tab.
- Select Your Printer: Choose your printer and click "Open queue."
- Check Printer Status: Ensure the printer status is not set to "Use Printer Offline."
- Resume Printing: If the option is available, click on "Resume Printing."
- Restart Printer and PC: Turn off the printer, wait, and then turn it back on. Restart your PC.
- Check Cables and Connections: Confirm cables are securely connected.